Chapter 01 / 06

Understand buyers and contracts

Understand buyers and contracts in technology & digital services.

Available lessons

Chapter curriculum

Same for all countries

  • Buyer needs, stakeholders, typical purchases, procurement cycles and delivery models.
  • IT stakeholders, software subscriptions and implementation contracts

Country specific

  • Buyer institutions, centralized purchasing, applicable procedures and funding conditions.
  • Public IT purchasing arrangements and regulated workloads
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Practical exercise

Map a buyer and its decision-makers.